Social Media Marketing – Service Terms

By signing up as a client of Muddy Paws Marketing for social media services, you are agreeing to these terms and conditions. These terms outline what is expected of both parties and offer protection for both you and us. These terms may be updated at any time without notice, so we recommend checking them regularly.

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1. Content and Service

Muddy Paws Marketing will create social media content according to instructions provided during onboarding, including brand guidelines, social media resources, and target audience information. Content will be well-researched using trusted sources and the client’s website. It is the client’s responsibility to ensure that the information on their website is accurate.

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While we make every effort to ensure content accuracy, it is ultimately the client’s responsibility to review and confirm content before posting. Muddy Paws Marketing is not liable for damages arising from inaccurate information posted on social media accounts.

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Clients are encouraged to provide timely updates on any business news or changes that could affect social media content.

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Our social media services aim to increase brand awareness and engagement, but we cannot guarantee specific results or business outcomes. Conversion of leads generated through our services is the client’s responsibility.

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2. Content Ownership and Licensing

All content created by Muddy Paws Marketing is licensed to the client for use only on the social media platforms specified under this agreement. Clients may not modify, create templates, or repurpose the content without a separate license. License fees for extended usage may apply.

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Muddy Paws Marketing retains the right to reuse and repurpose content for other client accounts, excluding any media copyrighted by the client.

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Social media accounts created by Muddy Paws Marketing on behalf of the client become the client’s property once login credentials and/or admin access are provided.

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3. Client Responsibilities

• Provide accurate brand, business, and content information.

• Approve content promptly if an approval process is in place.

• Ensure website and other digital assets are optimized for lead conversion.

• Comply with all relevant laws and regulations for content shared.

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4. GDPR & Privacy

Muddy Paws Marketing takes data protection seriously and complies with GDPR. Client data is stored securely for internal use and marketing purposes. For more information, see our Privacy Policy at [insert URL].

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5. Payment

Payment is required upfront for the selected billing period (monthly, quarterly, or yearly). Payments are collected via card on the subscription start date and renew automatically unless otherwise agreed. No prorated refunds are provided for partial periods.

Our Payment Terms, available at [insert URL], form part of this agreement.

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6. Termination

Clients may terminate the service with [30 days’] written notice. Muddy Paws Marketing reserves the right to terminate services immediately for breach of terms or non-payment.

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7. Liability and Indemnity

Clients agree to indemnify Muddy Paws Marketing against any claims arising from content provided by the client, including copyrighted material or defamatory content.

 

Muddy Paws Marketing is not liable for indirect, incidental, or consequential losses, including lost profits.

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8. Changes to Terms

Muddy Paws Marketing reserves the right to modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of updated terms.

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9. Governing Law

These terms are governed by the laws of [insert country], and any disputes will be resolved in the relevant courts of that jurisdiction.